If customers call and don’t get an answer, they don’t leave voicemails.
They call the next business instead.
We install a simple system that texts customers instantly when you miss a call — so you can call them back and win the work.
No apps. No new number. No behaviour change required.
You’re busy on a job
Your phone rings
You miss the call
The customer hangs up
They call someone else
You never even know you lost the job
And the worst part? You never even know it happened.
This happens every week in most service businesses.
Texts the customer instantly
Asks if they want a callback
Captures their response
Alerts you so you can act
No auto-booking unless you want it. You decide what happens next.
You stay fully in control.
âś” Instant missed-call text-back
âś” Callback requests captured by SMS
âś” Optional booking link (your choice)
✔ Follow-ups if the customer doesn’t reply
âś” Notifications when someone wants a callback
âś” Simple tracking so nothing slips through
This runs quietly in the background while you work — turning missed calls into second chances.
Yes — nothing changes unless you miss a call.
You keep your current phone number.
Nothing changes unless you miss a call.
If you answer → business as normal.
If you don’t → the system steps in automatically.
It can be turned off instantly.
❌ A call centre
❌ A chatbot pretending to be human
❌ A complicated phone system
❌ Software you have to learn
This is a safety net for missed opportunities.
No contracts. Cancel anytime.
Most clients recover the monthly cost with the first saved call.
Built for plumbers, electricians, trades, and service businesses where calls = jobs.
We don’t work with everyone.
This system works best for service businesses where phone calls directly turn into paid work.
If inbound calls aren’t a real revenue driver for you, we’ll tell you upfront.
No hard sell.
We’ll look at your call flow and tell you honestly if this will make you money.
The call is to confirm fit — not every business qualifies.
© Trand Trading Ltd (trading as HART Business Systems)